Account settings

A comprehensive look into the settings available inside of your account.

The Account settings tab is home to everything you need to put your own spin on your account. From uploading your company logo to enabling your ATS integrations, we explain everything here. Account settings are accessible by all users — though available options will depend on your user role.

Approx. reading time 5 minutes

In this article

  1. My profile
    1. Change password
    2. Change email address
  2. Notifications
  3. My company
    1. Company logo and color
    2. Company name and country
  4. Team management
  5. Plan & billing
  6. Integrations
  7. Assessment settings
  8. Common questions

My profile

Available for all users

My profile contains basic information about you. Your name and contact number are entered in the relative text boxes. This is also where you can change your email address and password, as shown below.

Change password

To change your password:

blue-1 Click the Change password button. A popup window will appear.
blue-2 Enter your current and new passwords in the required boxes. Please ensure that your password meets the minimum requirements

Click Save. Your new password will take effect straight away. Press Cancel at any time to exit the window without making any changes.


    Change email address

    To change your registered email address:

    blue-1 Click the Change email button. A popup window will appear.
    blue-2 Enter the required details into the text boxes.
    blue-3 Click Change email to save your change. Click Cancel at any time to exit without making any changes.

    Click Verify email address on the confirmation email you receive.

    Click Save changes when finished to ensure any alterations take effect.



    Available for all users

    Maybe you're waiting on a small handful of candidates to complete an assessment. Or perhaps you're the type of person who sets things up and forgets about them unless reminded: out of sight out of mind, right? We created email notifications for you! 

    We currently offer notifications for:

    • Every time a candidate completes an assessment
    • A daily summary of all candidates who complete an assessment

    We have a full article dedicated to Notifications which explains how to use them.


    My company

    Available to account owner and admin users on the Scale and Business plans.

    My company allows the account owner to personalize the account. They can set the company logo, color, and name to be displayed on assessments and email communications. Adding these little flairs make them fit your company image and branding that much more!

    Company logo and color

    Available to users of the Scale and Business plans

    You can brand your assessments with your company logo and main color to help provide a more in-house feel to your assessments.

    You can set your logo using 2 methods:

    1. Drag & drop your company image onto the image box. 
    2. Click the image box to open your file explorer and select the file from there.

    Don’t worry if your logo changes often — seasonal changes, for example — you can change it as many times as you want!


    There are also 2 ways for you to set your company color scheme:

    1. Enter the HTML Hex code in the text box labeled Color
    2. Find your color manually using the color selection tool.

    Your color scheme will reflect both in your assessments and on all communications sent from our platform, affecting buttons, links, and checkboxes, among others.

    Tip: Take a look at our Candidate communications article to see how you can preview your invitations.


    Company name and Country

    Company name
    Your company name can be edited by clicking the text box labeled Company name and editing the text in it.

    Adding your company name gives you the ability to use a company specific token when customizing your candidate invitation email.


    You can select your country from a drop down. This information is completely optional. TestGorilla uses it for demographic purposes, enabling us to better support you. 

    Click the box to produce a dropdown menu. You can then search for your country — by scrolling or typing it — and select it.

    Remember to click Save changes before leaving the screen!


    Team management

    Available for users with the account owner, admin and recruiter role.

    The team management pane shows all the members of your team along with their assigned roles.

    User roles

    User roles dictate the permissions a particular user has. There are 4 roles available:

    • Account owner
    • Admin
    • Recruiter
    • Hiring manager

          You can see our guide on managing your team for full details of each, along with how to add and remove users.


          Plan & billing

          Available to all users

          Plan & billing allows access to all billing-related functions.  Account owners can upgrade or downgrade the account, download invoices, and change their payment details.

           All other registered users can view information related to the current plan — such as credit usage and outstanding charges — but cannot make any changes.

          For more information about what is in this section, please see our Guide to your plan & billing.



          Available for Scale and Business plans.

          You can activate your ATS integration from the Integrations tab. The Integrations section of our help center details the steps you will follow for each ATS.

          Users on the Business plan also have access to our API for custom ATS integrations. You can find the documentation here.


          Assessment settings

          Available to account owner

          This tab is only available to the account owner, with applied settings affecting assessments created by any user. You can un/check the boxes based on your desire to turn features on and off.

          The options here include:

          • Demographic feedback. With this option selected, candidates will be presented with a short questionnaire at the end of the assessment, gathering basic information that allows us to maintain fair and unbiased tests. This section is optional for the candidate, and any collected information remains anonymous. TestGorilla doesn’t share this information with you or anyone else.
          • Test feedback. We will ask the candidate for feedback on each test after they have completed it. Collected information is anonymous, and is used solely for research purposes. Again, this step is optional for the candidate.
          • Redirect candidates to company URL. This option allows you to direct your candidates to an external URL at the end of the assessment. This could be your company homepage or careers page. If you enable this option, a text box will appear for you to enter the desired URL. Enter a valid web address, then click Save changes. Changes take effect immediately. 


              Common questions

              Why aren’t all of these options available to me?
              My company and Assessment settings can only be accessed by the account owner. Integrations are only available to Admins and Owners on the Scale and Business plans. If you do not have the particular user role — or are not on the relevant plan — these options will not be available to you.

              Why do you collect demographic information on candidates?
              TestGorilla’s goal is to make jobs accessible to everybody, regardless of their background, race, or location. This survey allows us to collect very basic information to ensure we are meeting our goals. None of this information is shared with anybody — we use it purely for research purposes. It is also collected anonymously to protect the test-taker’s privacy.