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For customers
For customers
TestGorilla basics
Free plan
Creating an assessment
Selecting tests
Adding custom questions
Reviewing and advanced options
Getting responses
Analyzing results
Integrations
Account & billing
Data & privacy
Roadmaps
Candidate guides
For subject-matter experts
Developing a test
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TestGorilla Help center
For customers
For customers
TestGorilla basics
Free plan
Creating an assessment
Selecting tests
Adding custom questions
Reviewing and advanced options
Getting responses
Analyzing results
Integrations
Account & billing
Data & privacy
Roadmaps
Candidate guides
For subject-matter experts
Developing a test
For customers
Everything about making assessments, inviting candidates, reviewing results, account and billing changes, ATS integrations, and free trials
TestGorilla basics
FAQs and troubleshooting for customers
Why doesn't my email address work to create an account?
Which tests are included in the Free plan?
Getting started: the basics
Guide to making an assessment
Which browsers are supported for assessment creation?
How much time does a candidate have to complete a test or question?
How can I remove an old assessment from my overview without deleting it?
How can I create a TestGorilla account?
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Free plan
Can I try premium tests and features for free?
How can I sign up for a paid plan?
Creating an assessment
What is the difference between an assessment and a test?
How can I give more time to my candidates?
How long should my custom test be?
How do I develop an effective screening test?
What should I name my assessment?
Why select a job role?
How can I use an existing assessment as a basis for a new one?
I can't find the relevant job role for my assessment. What should I do?
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Selecting tests
How many tests and custom questions can I add to one assessment?
How the Motivation test works
What tests should I use in my assessment?
How can I select a test from the test library?
How can I change the tests in an existing assessment?
How can I reuse answers from an earlier culture add survey?
How can I quickly find tests that I'm looking for?
How can I change the order of the tests in my assessment?
How does the TestGorilla culture add test work?
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Adding custom questions
How can I add my own questions?
How do I use the question editor for my own questions?
How do I create a coding question?
Which question types should I use for my own questions?
What is a video question and when should I use it?
How can I request a video response from my candidates?
How can I ask candidates to upload a file?
Which file formats are supported for responses to custom questions?
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Reviewing and advanced options
How can I review my assessment?
Why can't I edit my assessment?
Can I filter out candidates that don't meet minimum requirements?
How can I show a branded video message to my candidates?
How can I create a custom test for my company?
How can I disable the snapshots feature for candidates?
Advanced user rights
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Getting responses
Email notifications for assessment completion
How do I delete a candidate?
How do I invite candidates to my assessment?
How can I invite candidates to my assessment using a public link?
How can I customize the invitation email to candidates?
Which browser do you recommend for candidates taking an assessment?
How can I check if someone has completed an assessment?
How can I remind a candidate to complete an assessment?
How can I invite new candidates to an existing assessment?
How can candidates get technical support during an assessment?
How does TestGorilla prevent cheating?
What instructions does my candidate receive?
Can candidates with a disability request for an accommodation?
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Analyzing results
Guide to analyzing your candidate results
How can I see a candidate's questions and answers?
How can I see a detailed candidate score for a multiple-choice test?
How do I interpret a coding test report?
What is the scoring benchmark?
How can I share a candidate's results with them?
How do I keep track of a candidate's funnel stage?
How can I compare results between candidates?
How can I analyze individual candidate results?
How can I review a candidate's answers to my custom questions?
How can I check if a candidate has cheated?
Why should I rate custom questions?
How can I rate a candidate and their answers to custom questions?
Can I download results of an assessment?
How do I reject candidates through TestGorilla?
Why should I indicate who I've hired?
How can I close an assessment once I’ve hired someone?
How can I share candidates' results with colleagues or clients that don't have access to TestGorilla?
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Integrations
Breezy integration
Recruitee integration
Lever integration
JazzHR integration
TestGorilla's API documentation
Which ATS integrations are available?
How do I integrate with Greenhouse?
How do I integrate with SmartRecruiters?
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Account & billing
When does an assessment count towards my assessment balance?
Where can I find my invoice?
How do I add new users?
How can I transfer account ownership to someone else?
What are candidate credits and how are they used?
How can I change or cancel my plan?
What payment methods can I use?
How can I change my billing details?
When will I be charged for my plan?
How can I give my assessments our company's look and feel?
How can I change my email address and password?
What's the best plan for me?
What happens if I run out of credits?
How can I check the number of credits I have left?
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Data & privacy
Is TestGorilla GDPR compliant?
Will our data be private and safe?
Roadmaps
What new tests are coming soon?
What new tests have been released recently?
TestGorilla's product roadmap
