How can I customize the invitation email to candidates?

You can personalize the text of your invitation emails and brand them with your company color and logo.

Applies to: Free, Pay as you go, Scale, Business plans; Owner, Admin, Recruiter roles

 

TestGorilla sends invitation emails to your candidates when you invite them to your assessments. Using a link in that email, candidates can start their assessment. If you use a public link, candidates will be asked to fill in their email address to receive an invite.

You can customize the text of your invite emails. This is useful if you want to do the following:

  • Clarify your hiring process
  • Give information about the assessment, such as how candidates can prepare and how they will be evaluated
  • Include a deadline for finishing the assessment

All candidates that participate in an assessment will receive your customized invitation.

The invitation email also uses the logo and brand color that you've set in the My Company tab of your Account Settings. If you haven't uploaded your own logo and set your own color, the TestGorilla logo and color will be used by default.

 

Tip: When you create a new assessment, TestGorilla’s standard invitation email will be used by default. You must customize the invitation email for each new assessment.

If you clone an assessment, any customization to the invitation email is cloned as well.

 

Customizing the invitation email

After you’ve created an assessment, you can invite candidates to your assessment:


Clicking the button "Customize invitation email" will open the following screen:

On the left-hand side, you can edit the email’s text. On the right-hand side, you’ll see a preview of the final result. 

You can use variables in the editor. For example, if you use {candidate_name} in the editor, the first name of the candidate will be printed in the actual email. There are 4 variables that you can use:

  • {candidate_name} - First name of the candidate. If the name is unknown, it will be left empty. The salutation will then simply be "Hi" 
  • {customer_name}  - Your first and last name, as you filled it out in the My Profile tab of your Account Settings. If both the first and last names are missing, "The recruitment department" will be used.
  • {company_name} - Your company name, as you filled it out in the My Company tab of your Account Settings. If this is not filled out, the domain of your email address will be used.
  • {assessment_name} - The name of the assessment, as you filled it out in Step 1 of the assessment creation process.

You can format the body of the email with the tools in the toolbar above the editor. The { } sign gives you access to the variables.

Below is an example of what a customized email might look like, including all of the variable we offer.

 

 

 

Support
If you still need help, you can always reach out to the support team. We’re happy to answer your questions.