I received an "Access to camera forbidden" error. How do I allow access to my camera?

You must give your browser permission to access your camera.

If you receive a camera access error during your assessment, it means you need to give your web browser permission to access it.

You can easily solve this issue in Chrome by clicking the camera button on the right side of your address bar and allowing access:

If you don't have this option, please read how you can change the settings in your operating system to allow access here.

If you’re having issues with completing your assessment on a different browser, try switching to Chrome (you can download it here) or contact us.